The back-office agent for service businesses
Vernon is your back-office hire. He works customer records, staff records, bookings, and calendar inside BookingKoala, Jobber, ServiceTitan, and Google Calendar. He catches booking errors before they cost you money, keeps every record current, and handles your messages and follow-ups. Ask for a new capability and you get a written position within 48 hours. Flat monthly rate. Cancel in one call.
Example thread (sample)
Example thread (sample). A booking draft, a calendar check, and a follow-up in your approval queue.
Vernon sits on top of your stack. He never replaces it. He works through the accounts you create for him. Nothing migrates.
New leads become clean customer records as work happens. Addresses, quotes, history, notes, and staff assignments stay current in your CRM, so the schedule stays honest and nothing gets lost between tools.
Works inside BookingKoala, Jobber, ServiceTitan, and Google Calendar, plus email and text. Official integrations. No migration.
Double-books, conflicts, missing fields, and stale quotes are caught and fixed before they cost you money. Customers who drifted away get re-engaged, unpaid follow-ups get handled, and your calendar stays full without you touching it.
Works inside BookingKoala, Jobber, ServiceTitan, and Google Calendar, plus email and text. Official integrations. No migration.
The calendar is reviewed daily and customer texts and email get answers from your business numbers, in your tone, with quotes straight from your price sheet. Follow-ups go out on time, every time, so leads stop going cold.
Works inside BookingKoala, Jobber, ServiceTitan, and Google Calendar, plus email and text. Official integrations. No migration.
Describe the systems involved, the result you expect, and whether it repeats. Owner and ops review it. Within 48 hours you get a written position: what it will do, what it needs, what it costs, or a straight no. Nothing is built, and nothing goes live, without your approval.
Every request gets a considered answer, including a straight no.
Every new capability is yours to approve first.
Official integrations only. No passwords, no migration.
Flat monthly rate. Bands by jobs per month. Cancel in one call.
Where Vernon still needs you: approvals, your price sheet, exceptions, and any job not in the position you approved.
Pilot, start here: one workflow, $99 or $199 a month by volume. When it holds, you move to a band.
Records desk
from $99/month
Customer and staff records kept current in your CRM, with messages drafted against those records. Supported tools only.
Bookings desk
from $399/month
Records plus booking create, update, cancel, reminders, reschedules, quote follow-up, and calendar review, approval-gated in your booking tool.
Back office
from $999/month
The bookings desk plus email triage, recurring reports, and new capabilities scoped through the 48-hour position loop.
Bands are jobs per month, not seats: up to 150, 151 to 400, 401 and up. From prices are band floors; we confirm your band from your volume before you pay. Pilot price covers one workflow; band prices cover the full job. Priced against a hire, not a seat: the same work with a person costs far more. Cancel in one call. 30-day trial.
Vernon runs the back office of two cleaning companies right now: customer records, bookings, calendar, hiring admin, and the follow-ups that keep a schedule full. Every workflow on this page is one we run on our own books, every week. When you sign up, you get that playbook, not a beta test.
Like any new hire, his first month is supervised: you see everything he does while he learns your business. If he is not saving hours you can point at by day 30, cancel in one call and we refund the first month. After that, he runs your back office.
A clear place to start.
Review before Vernon acts.
More only after approval.
Cancel in one call. No contracts.
Not offered. We do text, chat and email.
We work with the software you already run.
You create a seat for Vernon in your own tools; we never hold your credentials.
Nothing goes live without your say-so.
Every build request gets a considered position within 48 hours, including a straight no when it cannot be done.
Flat rates by volume band.
Cancel in one call.